Returns

Our product being in Health & Personal Care segment, is non-returnable.

However, if upon delivery you find the product(s) not as per the description or in a damaged/broken condition, please inform us immediately via email to [email protected] within 48 hrs of delivery, in order for us to take necessary action. Otherwise the product(s) would not be eligible for refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To initiate a return, you need to contact us at [email protected] with your bank account details . You may be given an offer to exchange this item in lieu of some other product. If you do not agree for exchange, then in that case the return procedure would be initiated. Under return procedure, we would let you know when our courier would pick up the item from your place. If we are unable to arrange the courier, then in that case you would need to send the item(s) by arranging a courier at your end. Once the pickup is done, you would need to send us the AWB No. by email. Once we receive the returned items in good condition, the refund for the same would be issued to your bank account number only. If the courier was arranged by you, then the amount for the same, as mentioned on courier receipt or AWB no., would also be refunded. Refund would never be issued by cash or via credit on your payment method.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
As mentioned above, refund procedure would only be initiated upon receipt of items in good and worthy condition.

Late or missing refunds (if applicable)
Please check with your bank to get details w.r.t. refund. If refund has been issues on a credit or debit card, please wait for at-least 14 working days for refund to take effect.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to us.